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Procurement & Supplier Management
SynergyTech provides end to end Procurement and Supplier process management including full audit of current contracts, cost reduction strategy, supplier evaluation and selection, supplier relationship management, bid management, commercial agreements and contract negotiations.
Network Audit
A process to evaluate the network estate and report on potential efficiencies
- Identify and log all contracted services, incorporating information for service type, cost, contract duration, purpose etc.
- Information alignment on contracted estate between procurement, finance, operations and supplier
- Development of anticipated invoice schedule.
- Review contracts and identify potential risks
- Identify areas where cost savings can be achieved through:
- rate negotiation,
- spend threshold agreements,
- optimisation or migration,
- technology refresh
Cost Management
Complete supplier spend optimisation
- Commercial agreement negotiations for cost-out on existing estates (spend threshold agreements)
- Cost of Sale reduction and margin optimisation strategies.
- OPEX cost reduction and aggregation or conversion to IRU strategy.
- Industry standard benchmarking and cost database management for specific bids but also to drive competitive procurement of new services.
- Real Time Purchasing
Supplier/Product Certification and Compliance
A process by which business procurement requirements are communicated to suppliers, responses evaluated and agreed, and intelligence is passed back to the business to enable it to make informed decisions. Supplier commercial and operational performance can then be monitored on an ongoing basis.
- Definition of product/service requirements and technical questionnaires
- Definition of operational requirement and process mapping from quote requests through to order, provisioning, and on-going support and services.
- Definition of contract and service level agreement requirements
- Process agreements across commercial, technical operational, legal & regulatory and finance.
- Drive strategies to reduce lead times on both quote and service delivery, improve delivery performance, reduce mean time to repair, and ongoing cost reductions.
- Evaluation of supplier responses, compilation and management of preferred supplier lists.
- Monthly RAG status and scorecards for performance monitoring
- Strategic supplier selection to drive business development and sales opportunities.
Contract Standards & Negotiation
Establish strong commercial and performance (SLA) contract parameters and embed flexible terms
- Contract term templates
- Service Level agreement templates
- Contract negotiation strategy planning, risk assessment and mitigation
- Complete negotiation package to include legal, commercial, technical, service and service level elements
- Build in flexibility, benchmarking and technology refresh capability
Bid Process Management
Complete end to end management of the bid process from RFI, RFP and RFQ drafting through to response evaluation and contracting.
- ITT/RFI/RFP/RFQ development: creating the formal documents and processes for supplier responses.
- ITT/RFI/RFP/RFQ responses: managing bid team, planning and costing project and writing bid response.
- Client Research: including understanding clients future projects and plans for raising(ITT / RFI / RFP / RFQ) 's.
- Contract Negotiations: working with clients to develop formal contract paperwork and agree supplier performance metrics
Administration
Manage any supplier related administrative tasks
- Process Matrix
- Escalation Matrix
- Manage and reduce DiQ (Dept in Query)
- Pricing and historic quotes database
- Contract documentation database
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